About Us

About Us

Since 2019, True Care Transportation has been committed to providing safe, reliable, and professional Medicaid transportation across Long Island. We prioritize punctuality, efficiency, and customer satisfaction, ensuring every ride is seamless. Our state-of-the-art technology offers real-time updates, automated notifications, and an easy booking process, creating a stress-free experience for riders and partners. Our drivers are highly trained, courteous, and experienced professionals who understand the importance of timely medical transport. They undergo rigorous background checks and continuous training to uphold the highest service standards.

With real-time GPS tracking and automated confirmations, we ensure smooth, well-coordinated trips every time.

As we grow, we continuously enhance our services through advanced scheduling systems, improved efficiency, and expanded partnerships. True Care Transportation remains dedicated to innovation and excellence, making Medicaid transportation more accessible, dependable, and hassle-free for all.

Effortless Medicaid Rides, Anytime, Anywhere.

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Benefits of Our Service

GPS Tracking – Real-time updates for safety.

Instant Notifications – Text alerts for patients.

Automated Calls – Confirmation before arrival.

Secure Billing – HIPAA-compliant transactions.

Performance Overview

High Acceptance Rate

Consistently accommodating every eligible request with top-tier reliability.

24/7/365 Support

Our live team assists at any hour for seamless service.

Professional Drivers

Courteous, trained, and well-informed experts ensuring smooth trips.

Premium Fleet

Modern, well-maintained vehicles for safe and comfortable transport.

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Customers Feedback

"True Care Transportation is beyond professional. Booking is effortless, and their punctuality never fails. Every ride feels safe and well-organized. This is the only Medicaid transportation service I trust."

James R.

"The efficiency and responsiveness are outstanding. I get real-time updates, and my ride always arrives on time. The team genuinely cares about passengers. I highly recommend their service."

Maria L.

"I’ve used other NEMT services, but none compare. The drivers are friendly, the cars are clean, and scheduling is seamless. This company sets the gold standard for medical transport."

Derek S.

"Exceptional service from start to finish. Booking is simple, and the drivers are always professional. I appreciate the real-time updates, which make every trip stress-free and reliable."

Sophia M.

"This company truly cares about its passengers. The rides are always on time, the cars are comfortable, and the drivers are courteous. A top choice for Medicaid transportation!"

David K.

"True Care Transportation exceeds expectations. Their automated updates keep me informed, and the service is consistently dependable. I’ve never had a late pickup. Highly recommended!"

Elena P.

More Than Transportation—It’s a Vital Part of Healthcare.